Support - Seaoss

Support

SVIP

Experience VIP privileges, high-speed download, enjoy the ocean of storage, starting from speed.
Summit, February 2024.

Green staircase at Western University, London, Canada

The voyage had begun, and had begun happily with a soft blue sky, and a calm sea.

Getting Started

Welcome to Seaoss cloud storage! Here's how to begin:

Create an account: Sign up at here

Upload files: Drag & drop or use our web/mobile uploader

Share content: Generate shareable links with customizable permissions

Common Solutions

Account Issues

Reset password: password recovery

Two-factor authentication setup guide

Account migration instructions

File Management

Maximum file size: 20GB per file (Premium: 100GB)

Supported formats: All major document, image, video formats

Version history: 30-day file versioning (Premium: 1 year)

Sharing & Collaboration

Setting share link expiration dates

Managing team folder permissions

Real-time collaboration features

Troubleshooting

Upload failures:

Check your internet connection

Verify file isn't exceeding size limits

Try our desktop app for large transfers

Sync issues:

Restart the SeaOSS application

Check storage quota status

Review our sync conflict resolution guide

Contact Options

24/7 Support Channels:

Live Chat: Available in web interface

Email: team@seaoss.com (response within 2 hours)

Phone: +1 (800) 555-SEAO (7326)

Community Forum: forum.seaoss.com

Resources

Video tutorials

API documentation

System status page

Meet our team

Our comprehensive suite of professionals caters to a diverse team, ranging from seasoned architects to renowned engineers.

Francesca Piovani

Founder, CEO & Architect

Rhye Moore

Engineering Manager

Helga Steiner

Architect

Ivan Lawrence

Project Manager